Refund policy

Refund & Return Policy

Digital Products: All Sales Final

Due to the digital nature of our products and the immediate access provided upon purchase, all sales are final. We do not accept returns or exchanges or offer refunds once a digital product has been delivered.

Please review product descriptions carefully before purchasing. If you have questions about a product, feel free to contact us before placing your order. We are happy to help you determine whether a product is right for your needs.

Exceptions

We may provide a replacement or refund in the following circumstances:

• You were charged more than once for the same order.
• You received the wrong product.
• Your file is corrupted, cannot be accessed, or downloaded after reasonable troubleshooting efforts.
• A technical issue on our end prevents the delivery of your purchase

Support Requests

To request assistance, please email info.theramerch@gmail.com within 14 days of purchase and include:

• Your order number
• The email address used for purchase
• A description of the issue

We will review your request and work to resolve any verified technical or billing problems as quickly as possible.

Chargebacks

If you experience an issue with your order, please contact us before initiating a chargeback with your payment provider. Most delivery and access issues can be resolved quickly through customer support.

By purchasing a digital product from Theramerch, you acknowledge that you are receiving immediate access to downloadable digital content and agree to this Refund & Return Policy.

 

Last Updated: May 2024